Frequently Asked Questions - Estate & Lettings Agents - Worthing & Sussex

Top ten questions

to ask your estate agent when selling

Because the process of selling your house can feel like a mountain to climb, we're here to take the stress out of the move. Got lots of questions? Read our Frequently Asked Questions for jargon-free answers to some of the most common enquiries. We're always happy to discuss your sale in more detail so contact our property experts today.

An Energy Performance Certificate is required when marketing a property. It’s a four-page document showing a property’s energy efficiency rating from A to G. A better rated property is more energy efficient, so the fuel bills will be lower. If your property doesn’t already have an EPC, our team can arrange one on your behalf. If you would like to know more, please visit: www.epc-southcoast.co.uk/

Your buyers will usually expect you to remove the property from the market whilst they arrange for their survey and mortgage valuation. There are circumstances when it would be considered prudent to continue marketing the property, if for example the buyers’ dependent chain was incomplete, but we would always recommend informing them of your intentions.

We will always endeavour to introduce a buyer as soon as possible, but it is important that we establish the buyer’s position with regard to funding and dependent transactions, as well as their ability to accommodate your ongoing plans.

Frequent communication between the agent and client is essential. We are both looking to achieve the same goal and will review the market response with you regularly.

While the internet is an invaluable resource, we believe it’s our proactive approach which often generates viewings, offers and therefore sales.  We have a large database, full of prospective buyers which are coded by key criteria and a lot can still be said for regularly picking up the phone!  We are in regular contact with our active buyers, and viewing appointments are often arranged on the same day we receive your instructions to market your property.

Yes. Many owners prefer to leave keys with us for daytime viewing appointments, and we will always accompany potential purchasers. Keys are security coded and are never released without your prior authority to do so.

You will only be liable to pay our fees if we introduce a buyer who exchanges contracts. Estate agents have traditionally funded the cost of marketing property on a ‘No Sale, No Fee’ basis. Our terms of business are based on the guidelines recommended by the Office of Fair Trading and will be confirmed to you in writing before we commence marketing your property. * Excluding our Signature package.

In 2004, the government extended the Anti Money Laundering Legislation requiring estate agents to verify the identity of their clients. This formality is conducted with the minimum of inconvenience and is always kept confidential.

Valuing your home has never been an exact science – there are many things to consider. The location, style and size of the accommodation are usually the most important factors, together with the condition of the property and any improvements that may have been carried out. We research recent sales in the area, as well as drawing on our extensive experience, to provide a valuation which will also take account of current demand for your type of property.

Generally most market appraisals or valuations take between half an hour and an hour at the property. The person that visits you will have spent some considerable time in the office researching the right price bracket to discuss, but it is not until they meet you at the property that they will be able to get a real feel for the right asking price and marketing strategy.

Our fees are charged either at a flat rate or percentage of your sale price – the best option can be discussed once you have received our initial valuation. Rest assured our fees are highly competitive and offer excellent value for money for the service and marketing you’ll receive.

Having agreed a sale, your choice of solicitor is absolutely key to making sure that your property sale runs smoothly. Essentially you have a choice of three types of solicitor. The cheapest option is using an online conveyancing company, the most expensive is to use a solicitor based in a big town or in London. In our experience we find that the very best solicitors, just like the very best estate agents, are usually based within five miles of the property that is being sold.

You will usually find that local surveyors and solicitors are also very reasonably priced and generally have a great reputation for customer service – we will be happy to recommend either to you.

Lettings

12 Chapel Road
West Sussex
BN11 1BJ

01903 506040

Commercial

12 Chapel Road
Worthing
West Sussex
BN11 1BJ

01903 792785

Land & New Homes

12 Chapel Road
Worthing
West Sussex
BN11 1BJ

01903 500004

West Worthing

4 Wallace Parade
Goring Road
Worthing
BN12 4AL

01903 506080

Findon

228 Findon Road
Worthing
BN14 0EJ

01903 873999

Worthing

12 Chapel Road
Worthing
BN11 1BJ

01903 206000

Lancing

28 North Road
Lancing
BN15 9AB

01903 750335

Shoreham

31 Brunswick Road
Shoreham-by-Sea
BN43 5WA

01273 441341

Brighton & Hove

190 Portland Road
Hove
East Sussex
BN3 5QN

01273 956690

Marketing & Events

12 Chapel Road
Worthing
West Sussex
BN11 1BJ

01903 500004