Buying and selling a property is certainly one of the most complicated things you can do and of course it comes with a lot of jargon too. We often get asked questions about the process and have gathered together a list of some of the more important ones.

What is an EPC?

An Energy Performance Certificate is required when marketing a property and is a 4-page document showing a property’s energy efficiency rating from A to G – a better rated property is more energy efficient, so the fuel bills will be lower. If your property doesn’t already have an EPC, our team can arrange one on your behalf.   If you would like to know more please visit: www.epc-southcoast.co.uk/

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Should I take my property off the market once I have accepted an offer?

Your buyers will usually expect you to remove the property from the market whilst they arrange for their survey and mortgage valuation. There are circumstances when it would be considered prudent to continue marketing the property, if for example the buyers dependent chain was incomplete, but we would always recommend informing the buyers of your intentions.

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Can you find me a buyer quickly?

We will always endeavour to introduce a buyer as soon as possible, but it is important that we establish the buyers’ position with regard to funding and dependent transactions, as well as their ability to accommodate your ongoing plans.

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Will I receive feedback following viewings?

Frequent communication between the agent and client is essential. We are both looking to achieve the same goal and will review market response with you regularly.

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Apart from advertising and the Internet how else would you market my property?

Not everybody has access to the internet and we are one of the few agents in the area who still support a comprehensive mailing system. We also keep in regular telephone contact with the most active buyers and viewing appointments are often arranged on the same day we receive your instructions to market your property.

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If I give you my keys will you accompany buyers to view?

Yes. Many owners prefer to leave keys with us for daytime viewing appointments, and we will always accompany potential purchasers. Keys are security coded and are never released without your prior authority to do so.

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Is it really “no sale, no fee” ?

You will only be liable to pay our fees if we introduce a buyer who exchanges contracts. Estate agents have traditionally funded the cost of marketing property on a ‘No Sale No Fee’ basis. Our terms of business are based on the guidelines recommended by the Office of Fair Trading and will be confirmed to you in writing before we commence marketing your property.

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Why do I need to prove my ID?

In 2004 the government extended the Anti Money Laundering Legislation requiring estate agents to verify the identity of their clients. This formality is conducted with the minimum of inconvenience.

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How do I know if I’m asking the right price?

Valuing your home has never been an exact science – there are many things to consider. The location, style and size of the accommodation are usually the most important factors, together with the condition of the property and any improvements that may have been carried out. We research recent sales in the area and take account of current demand for your type of property.

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How long does a market appraisal take?

Generally most market appraisals or valuations take between half an hour and an hour actually at the property. The valuer that visits you will have spent some considerable time in the office researching the right price bracket to discuss, but it is not until they meet you at the property that they will be able to get a real feel for the right asking price and marketing strategy.

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Frequently Asked Questions

There are lots of questions that you could and probably should ask when thinking about selling your property, not least of which is “How much will it cost?” The answer to that very much depends on the type of property you have and how much it is going to sell for. The best way to find out is to book a free valuation with one of our professional valuers who will use their extensive local knowledge to guide you in achieving the very best price.

Having agreed a sale, your choice of solicitor is absolutely key to making sure that not only does your property sale run smoothly. Essentially you have a choice of three types of solicitor. The cheapest option is using an online conveyancing company, the most expensive to use a solicitor based in a big town or in London. In our experience we find that the very best solicitors, just like the very best estate agents are usually based within 5 miles of the property that is being sold.

If you are thinking of buying a property, then we would also recommend a surveyor that is based nearby too as they are most likely to know about the history of the area, any peculiar building styles or special material or methods used in local construction.

You will usually find that local surveyors and solicitors are also very reasonably priced and generally have a great reputation for customer service – we will be happy to recommend either to you should you need.