
Whether you’re a first-time landlord or managing a growing property portfolio, one thing is always true: great tenants make all the difference. They pay on time, look after your property, and help avoid unnecessary stress or void periods.
Here at Jacobs Steel’s Lettings team, we’ve helped hundreds of landlords across Sussex successfully let their properties—and we know what it takes to attract and retain the right renters.
Here’s your go-to guide on how to find and keep good tenants.
Step 1: Know Who You’re Looking For
Before advertising your property, think about the type of tenant who would be the best fit.
- Young professionals might prioritise transport links and high-speed broadband.
- Families may look for outdoor space and proximity to good schools.
- Retired renters often want low-maintenance homes in quiet areas.
Understanding your target audience helps you present and market the property more effectively.
Step 2: Present the Property Well
Quality tenants are looking for quality homes. A well-presented property will stand out and attract more interest.
Top tips:
- Freshen up paintwork and ensure the property is clean and tidy.
- Make sure all appliances are in good working order.
- Highlight features like garden space, off-street parking, or modern upgrades.
Professional photography and a clear, accurate description go a long way in the listing.
Step 3: Work With a Trusted Lettings Agent
Letting your property through an experienced agent like Jacobs Steel gives you access to:
- A wide tenant database
- Pre-qualified applicants
- Full referencing and credit checks
- Expert advice on pricing and market demand
Our team handles viewings, negotiates terms, and makes sure all the legal paperwork is in place—saving you time and reducing risk.
Step 4: Screen Tenants Thoroughly
This is a vital step in the process. A rushed decision can lead to rent arrears, damage, or tenancy disputes.
Key checks should include:
- Proof of identity and right to rent
- Employment and income verification
- Credit history
- References from previous landlords
At Jacobs Steel, we follow a robust vetting process to give landlords peace of mind before signing a tenancy agreement.
Step 5: Be a Great Landlord
Once you’ve secured a good tenant, it’s worth making the effort to keep them.
Ways to build a positive relationship:
- Respond quickly to maintenance issues
- Keep communication polite and professional
- Conduct regular (but respectful) inspections
- Offer renewal terms early
Happy tenants are more likely to renew their lease, treat your property with respect, and recommend you to others.
Step 6: Review the Tenancy Periodically
Circumstances change, and it’s a good idea to check in annually:
- Is the rent still in line with the market?
- Does the property still suit your long-term goals?
- Are your tenants still happy?
We offer property management services that handle renewals, rent reviews, maintenance, and more—so you can stay in control without the day-to-day hassle.
Speak to the Lettings Experts
At Jacobs Steel Lettings Team, we’ve been matching landlords with the right tenants across Sussex for decades. Whether you need a fully managed service or support finding tenants, we’re here to help.
We understand the local market, the legal landscape, and what it takes to keep a rental running smoothly.
👉 Looking for more expert advice?
Download our free guide: 10 Things Every Landlord Needs to Know in 2025.
Or get in touch with our lettings team today to book a no-obligation valuation or tenant-finding consultation.
